FAQs About Our Special Savings Offer
Frequently asked questions about the special savings offer for LAMICTAL for epilepsy
How do I use my savings card?
Can I use my savings card even though I have insurance?
Can I use the savings card if I live in Massachusetts?
Can I use the card with another savings offer for LAMICTAL to cover my out-of-pocket costs?
Can I use the savings card if I'm enrolled in Medicaid or Medicare?
My pharmacy won't accept the savings card. Why not? And what can I do?
I get my prescriptions filled through a mail-order pharmacy. Can I use the savings card?
My savings card hasn't arrived yet. What can I do?
If I sign up for the special savings offer, will my personal information be shared?
How can I stop getting information from LAMICTAL?
Can I use the savings card for any strength of LAMICTAL for epilepsy?
How do I use my savings card?
Just present the savings card to your local pharmacist when filling your valid prescription for LAMICTAL for epilepsy.
Can I use my savings card even though I have insurance?
Unless you live in Massachusetts, yes, you can use the savings card toward your
out-of-pocket costs, up to $40 per prescription for LAMICTAL.
Can I use the savings card if I live in Massachusetts?
In Massachusetts, the savings card is good only if no part of the cost is being covered by insurance.
Can I use the card with another savings offer for LAMICTAL to cover my out-of-pocket costs?
No, the savings card may be not be used along with any other savings offer for LAMICTAL.
Can I use the savings card if I'm enrolled in Medicaid or Medicare?
You cannot use the savings card if your prescriptions are paid in part or in full by any federal or state program, including Medicaid and Medicare, or if you are enrolled in Medicare Part D. For more details, see the Patient Eligibility rules.
My pharmacy won't accept the savings card. Why not? And what can I do?
Unfortunately, not all pharmacies will accept the savings card. You may want to ask a different pharmacy if they accept the savings card. You can mail in your receipts for your prescription for LAMICTAL or LAMICTAL ODT to receive your savings. Follow the directions on the card.
I get my prescriptions filled through a mail-order pharmacy. Can I use the savings card?
You can use the savings card for mail-order prescriptions if it is a participating mail-order pharmacy. You should present the savings card at the time you order. We recommend that you contact your mail-order pharmacy ahead of time to confirm that your savings card will be accepted. If your mail-order pharmacy will not accept the card, you can mail in your receipts for your prescription for LAMICTAL or LAMICTAL ODT to receive your savings. Follow the directions on the card.
My savings card hasn't arrived yet. What can I do?
Please allow 2 to 3 weeks to receive your savings card in the mail. If it still hasn't arrived after that time, please call the GlaxoSmithKline Response Center, Monday through Friday,
8 a.m. to 6 p.m. ET, at 1-888-825-5249.
If I sign up for the special savings offer, will my personal information be shared?
We respect your privacy. GlaxoSmithKline and companies working with GlaxoSmithKline will not sell or transfer your name, address, or e-mail address to any other party for their marketing use. People will not be able to tell that your mail is about epilepsy. Refer to our privacy policy for more information.
How can I stop getting information from LAMICTAL?
If you do not wish to receive any further information, please call 1-888-825-5249, visit www.imgw.com/forms/gwirrf.html, or use our online form. Please allow 10 days for processing.
Can I use the savings card for any strength of LAMICTAL for epilepsy?
Yes, the savings card can be used for any strength, as long as you are taking LAMICTAL for epilepsy.


