FAQs About Our Special Savings Offer
Frequently asked questions about the special savings offer for LAMICTAL for epilepsy
How do I redeem my checks?
Can I use my check even though I have insurance?
Can I use the checks if I live in Massachusetts?
Can I use more than one savings check to cover my co-pay?
Can I cash the checks at my bank?
Can I use the checks if I'm enrolled in Medicaid or Medicare?
My pharmacy won't accept the check. Why not, and what can I do?
I get my prescriptions filled through a mail-order pharmacy. Can I use the checks?
My check hasn't arrived yet. What can I do?
If I sign up for the special savings offer, will my personal information be shared?
How can I stop getting information from LAMICTAL?
Can I use the checks if I take LAMICTAL for bipolar disorder?
Can I use the checks for any strength of LAMICTAL for epilepsy?
How do I redeem my checks?
Just present a check to your local pharmacist when filling your valid prescription for LAMICTAL for epilepsy.
Can I use my check even though I have insurance?
Unless you live in Massachusetts, yes, you can use the check toward your co-pay, up to $10.
Can I use the checks if I live in Massachusetts?
In Massachusetts, the checks are only good if no part of the cost is being covered by insurance.
Can I use more than one savings check to cover my co-pay?
No. You may only use one savings check per prescription.
Can I cash the checks at my bank?
No, the checks are only good towards the purchase of LAMICTAL at your pharmacy.
Can I use the checks if I'm enrolled in Medicaid or Medicare?
You cannot use the checks if your prescriptions are paid in part of full by any federal or state program, including
Medicaid and Medicare or if you are enrolled in Medicare Part D. For more details, see the
Patient Eligibility rules.
My pharmacy won't accept the check. Why not, and what can I do?
Unfortunately, not all pharmacies will accept the checks. You may want to ask a different pharmacy if you checks will be accepted.
I get my prescriptions filled through a mail-order pharmacy. Can I use the checks?
You can use the checks for mail-order prescriptions if they are a participating mail-order pharmacy. You should present the
checks at the time you order. We recommend that you contact your mail-order pharmacy ahead of time to confirm that your checks
will be accepted.
My check hasn't arrived yet. What can I do?
Please allow 2 to 3 weeks to get your first check in the mail. If it still hasn't arrived after that time, please
call the GlaxoSmithKline Response Center Monday through Friday, 8 a.m. to 8 p.m. ET, at 1-888-825-5249.
If I sign up for the special savings offer, will my personal information be shared?
Please be assured that your personal information will NOT be shared, and all correspondence from us will be discreet. People
will not be able to tell that your mail is about epilepsy. Refer to our privacy policy for more information.
How can I stop getting information from LAMICTAL?
If you no longer wish to receive information from LAMICTAL, you may use our online form.
Can I use the checks if I take LAMICTAL for bipolar disorder?
No. This offer is only for people who use LAMICTAL for epilepsy.
Can I use the checks for any strength of LAMICTAL for epilepsy?
Yes, the checks can be used for any strength, as long as you are taking LAMICTAL for epilepsy.